To be able to open the cash drawer using the POS app if there is no transaction, go to “Day report” on the menu on the top left and select “Cash drawer” in order to withdraw or deposit money.
Here you can also select the reason for receiving or withdrawing the money.
If you would like to check the current cash holdings in your cash register, you can do so with the “Cash up” function. Count the contents and enter the total on the tablet.
If the cash drawer will not open, check that the tablet is connected to the receipt printer. If the connection is active, the cable from the printer to the cash register might have been pulled out.