KLARA pay Setup

This article explains how you can provide the payment options of KLARA Pay, in connection with the KLARA Online Shop. It is important that the KLARA Online Shop is already set up. More help for the setup of the online store can be found here:

• Onboarding Online Shop
• Online Shop FAQ

Start the widget "KLARA Website" on your overview with the button "Configure Website". In the menu area of the website you will find the item "Online payment method". You start and subscribe to KLARA Pay automatically as soon as you generate the "key" for the connection. KLARA Pay is then billed to you monthly with 19.-. In addition, you will be charged transaction fees. These are dependent on the selected payment methods.

Scroll down in your view. The payment methods will be set up in a later step.

Your unique URL for KLARA Pay has been generated automatically based on your company name. Now choose the name you want your customers to see on their card or account statement after shopping with you.

Select Save to confirm your entries.

In the meantime you should have received a confirmation email from KLARA Pay. In this you will also find a login and a link for the administration of KLARA Pay. We could already fill in most of the information for you automatically. Now it is still necessary to provide the legally required information per payment provider.

Log in to KLARA Pay and enter your data under "Enter master data".

Then you can go back to "Dashboard" and select the item "Add payment provider".

Now you should complete the required information for each payment provider you want to use.

Here you will find a detailed description of each provider and what documents you should have ready:

• Standard Method (Mastercard, Visa, Apple Pay, Google Pay, American Express).
• Postfinance
• Twint
• PayPal

Maybe you wonder why we need some additional information from you?

According to the regulations to combat money laundering, we are obliged to know our customers and this is fulfilled on the basis of the questions asked.

Now select the menu item "Payouts" in KLARA pay and complete the required information if necessary (via "Complete account details") and close your entry via "Submit".

Depending on the payment provider, the verification takes a certain amount of time:

• Up to 24h for Payrexx direct (basis)
• Up to 10 working days for Post Finance
• Immediately for PayPal (completion is required for first PayPal payment)
• Up to 24h for Twint

Now you can go back to your KLARA account.

Now activate the payment methods you want to use.

• Standard method (Mastercard, Visa, Apple Pay, Google Pay)
• Postfinance
• Twint
• Paypal
• American Express

You don't need to do anything else. Your digital assistant has already done the integration into your online store for you.