This article shows how a price category can be associated with a customer. A customer can
thereby benefit from a loyalty programme and the accompanying discounts, for example.
These price categories are automatically accepted in the order management, into the KLARA
online shop and into the KLARA checkout as soon as the customer has been identified.
1. Add the price category to the item
Create or process existing items and add one or more price categories.
2. Create new price category
Create the new price category, e.g. “Top customer” and store the price required for the
category for this item.
3. Change to partner / customer view
Select the customer who is to receive the benefit and edit the “Info” block via the
4. Allocate category to a customer
In the “Price category” field, select the right category for this customer. In this case,
“Top customer”, and save the changes.
Once this customer is selected at the checkout or in an order document, the relevant price is
automatically stored, and this is used for top customers in this example. In the online shop
too, the stored price is charged to the customer, provided they enter the same details in the
online shop as the details stored in the CRM