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  1. KLARA Support
  2. Scanning Service

Scanning Service

General

  • How do I manage the company address?
  • I (sometimes) live abroad and so have a foreign address at which I would like to run this service or receive mail.
  • Can I keep my postbox address?
  • Can I give a contact a dedicated address (different from my home address) to which they can send mail so that only this mail is scanned?
  • Will all content be scanned?
  • Do I still need my letterbox if I have the Scanning Service?
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Tips and tricks

  • Will I get my scanned post somewhere else as well as delivered to the app, e.g. via e-mail, etc.?
  • How will a multi-page letter, e.g. a document with 10 pages, be treated? (Example: invitations to AGMs which include printouts of annual reports)
  • What will happen with my registered letters or with official documents?
  • Which documents will be processed in the scan centre?
  • Which mail will be redirected to the scan centre, and which will not? Why has my letter not been redirected?
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