Summary
If your insurance is not found in the KLARA insurance directory, you can either search for it using the correct wording or manually enter the insurance details.
Is your insurance not stored in the KLARA insurance directory?
KLARA's insurance directory includes all insurance companies that have an interface with Swissdec. To successfully find your insurance, ensure you are using the correct wording or the official insurance number.
How to find your insurance
- Visit the Swissdec website to access the list of all recipient insurance companies.
- Search for your insurance company in the provided list.
- Enter the corresponding number in the search field in KLARA.
Unable to find your insurance?
If you cannot locate your insurance in the Swissdec directory, KLARA allows you to enter the insurance manually. Follow these steps:
- Click the “+” sign located in the upper right corner next to the insurance company section.
- Enter the required data manually.

FAQ
Q: What should I do if my insurance company is not listed?
A: You can manually enter your insurance details in KLARA by clicking the “+” sign next to the insurance company section.
Q: Where can I find the list of insurance companies?
A: The list of all recipient insurance companies can be found on the Swissdec website.