Summary
To open the cash drawer using the KLARA POS app without a transaction, access the “Daily report” menu and select “Open cash drawer.”
Opening the Cash Drawer
To open the cash drawer using the KLARA POS app when there is no transaction, follow these steps:
- Go to the “Daily report” on the menu located at the top left of the screen.
- Select “Open cash drawer” to either withdraw or deposit money.
- Choose the reason for receiving or withdrawing the money.
Checking Cash Holdings
If you want to check the current cash holdings in your cash register, use the “Till check” function:
- Count the contents of the cash drawer.
- Enter the total amount on the tablet.
Troubleshooting
If the cash drawer does not open, verify the following:
- Ensure that the tablet is connected to the receipt printer.
- If the connection is active, check that the cable from the printer to the cash register has not been disconnected.
FAQ
Q: What should I do if the cash drawer still won't open?
A: Ensure the tablet is connected to the receipt printer and check the cable connection between the printer and the cash register.
Q: Can I check the cash holdings without opening the cash drawer?
A: Yes, you can use the “Till check” function to count the contents and enter the total on the tablet.