Summary
You have received a credit note, e.g., from your supplier, social insurance provider, tax authority, or a customer.
In principle, a credit note is recorded using the Booking workflow in the same way as an invoice, by uploading the credit note as a document, including the corresponding business transaction. (Accounting > upload > record)
Types of Credit Notes
| Type of credit note | Business transaction in the booking workflow |
|---|---|
| Supplier credit note | Expenses / Other operating expenses (expenses) |
| Customer credit note | Income |
| Credit note from a social insurance provider or withholding tax authority | Social insurance > then select the subaccount |
| VAT credit note | Value-added tax VAT |
| Credit note for direct taxes | Direct taxes |
Recording the Payment Method and Amount
- Under Accounting, upload document > then continue to "record"
- Select the business transaction according to the table above
- Already paid
In all cases, use the payment method "already paid." The amount is recorded as a negative amount entered.
Recording a Credit Note
Credit note transferred to the bank account:
- When the payment is received through bank reconciliation, the credit note is found and can be recorded.
Deducting the credit note from the next invoice:
- The credit note has been recorded
- This credit note can be found under "Accounting - Advance payments, credit notes."
- Here, the credit note can be offset against an invoice - reconcile now > search for partner
- The original invoice is recorded with the total expense. One part is reconciled against the credit note, for example, and the other part against a bank transfer.
- Click the invoice.
- Hold it and drag it onto the credit note.
If the amount is not identical, the remaining amount remains outstanding.
FAQ
Q: What happens if the amount of the credit note and the invoice are not identical?
A: In this case, the remaining amount remains outstanding.
Q: Where can I find the credit note if I cannot find it through bank reconciliation?
A: The credit note can also be found under "Accounting - Partner reconciliation."