You need an active bank connection. Have a look at the following articles: Set up bank connection
As soon as you have booked invoices in KLARA and indicated during the booking that you would like to pay them, the booked invoices will appear under "Pay".
Please note the following before creating a payment file:
- Only the user who has set up the bank connection is authorised to transmit payment files. If, for example, user A has set up the connection and the payroll processing is done by user B, the payment file will not be transferred to e-banking. This applies to all bLink banks (Credit Suisse, UBS, Zurich-, Bern- and Zug Kantonalbank, Valiant)
- The value date of the invoices must fall on a bank working day (execution on public holidays or at the weekend is not possible, the payment file will be rejected and not transferred to e-banking).
- Currencies cannot be mixed. A payment file must always be created separately for each currency.
- The process must always be carried out completely.
Here you can select the invoices and create a payment file. This payment file can then be transferred to e-banking.
With the button "Transfer to XX" (1) the file is transferred to e-banking. The button then turns green, the file has been transferred. To complete the process, click on the "Finish" button at the end (2).
Please also note that, depending on the bank, the file must also be approved in e-banking. With most banks, we only have a transport authorisation.
Tip: KLARA automatically saves all payment files under "Company/Documents/Payment files" after they have been created. Here you can access these files at any time, for example, if the transfer to e-banking is not successful.
I get an error message, why and what can I do?
Often there is an error message if the points mentioned above are not considered, for example the value date falls on a weekend or the user is not authorised.
In this case, the file can only be uploaded manually. This means you can download it under "Company/Documents/Payment files" and upload it manually in e-banking.
Please always click on the following download button when downloading the payment file: