What should I look out for in the connection with Google my Business?

Summary

Ensure that the company name matches in KLARA and Google my Business, both accounts are verified, and that images meet specific guidelines.

Key Requirements

When connecting KLARA with Google my Business, pay attention to the following:

1. The company name must be identical in both KLARA and Google my Business.
2. Both the KLARA account and the Google my Business account must be verified.
3. The background image and logo must adhere to the guidelines provided in this link.
4. Follow the general Google guidelines available at this link.

Troubleshooting Connection Errors

If you encounter an error while connecting, consider the following solutions:

1. Delete any special opening hours that have already expired.
2. Ensure that the “name of the branch” is filled in under “Company – place of work / opening hours.”
3. Use one of the recommended browsers, either Firefox or Chrome.

FAQ

Q: What should I do if my company name does not match?

A: Ensure that the company name is identical in both KLARA and Google my Business.

Q: How can I verify my accounts?

A: Follow the verification process outlined in the respective platforms for both KLARA and Google my Business.

Q: What guidelines should I follow for images?

A: Refer to the specific image guidelines provided in the link.