Summary
The authentication code should reach you by post within 3-5 working days. If it doesn't, please contact our support team.
Delivery Timeframe
- The authentication code is sent via post.
- You can expect to receive it within 3-5 working days.
If You Don't Receive Your Code
- Check your mailbox to ensure it hasn't been overlooked.
- If the code does not arrive within the specified timeframe:
- Contact our support team for assistance.
- Provide any relevant information to expedite the process.
Additional Information
- Ensure that your mailing address is correct in your account settings to avoid delays.
- If you have recently changed your address, please update it before requesting a new code.
FAQ
Q: What should I do if my authentication code is delayed?
A: If your authentication code does not arrive within 3-5 working days, please contact our support team for assistance.
Q: Can I receive my authentication code via email instead?
A: Currently, authentication codes are only sent via post.