With the right settings in KLARA, you can manage your gift cards and correctly post them
Creating a gift card item
To be able to use a gift card in your checkout system, you can create an item of the gift card
product type. To do this, navigate to the point Order management – Item – Add item. Create
your gift card item and select the required points.
Important: To be able to use the item as a gift card, it is vital that the gift card product type is
If the item included category has been created, this appears on your tablet at the next login.
Selling a gift card
The item can be selected like any other. This then appears in the shopping basket. KLARA
automatically generates a unique code for the corresponding voucher. The customer can
redeem their voucher using this code. Therefore, note this on a voucher card which you
submit to the customer.
Do you already have pre-printed vouchers including individual code? You can overwrite the
code which KLARA generates for you. To do this, select the scan function on the voucher in
your shopping basket and enter the code manually in the code line or scan this if you have a
barcode on the voucher. Confirm the entered code with the digitiser button on your screen.
Conclude the sale as usual and issue the gift card with the voucher code to the customer.
Redeeming a gift card
To redeem the amount of a gift card against a purchase, on the payment screen you can also
select the KLARA Gift Card besides the current debit and credit cards. You will then be
requested to enter the voucher code. Type this or scan it in (note large and small letters).
KLARA gives you the amount available on the gift card and credits this for the payment. You
confirm the payment by redeeming it. The amount is automatically deducted from the gift
Loading a gift card
A gift card can be loaded directly onto the checkout system. To do this, select the gift card
item, enter the amount to be loaded and enter the code of the gift card already sold via Scan.
KLARA asks directly whether the amount on the relevant card is to be credited. Confirm this
and complete the sale. The relevant amount will be credited from to the card.
Summary of the active gift cards
At the menu item Gift cards on this checkout system, you will find a list of all gift cards
which have been sold via the KLARA POS. All movements will be displayed when tapping
on the corresponding voucher.
At app.klara.ch, under Cash Register, you will also find the menu item Gift cards. All gift
cards that have been sold via KLARA will be displayed here. You will also find the individual
movements on the card here. There is also the option for you to export a PDF too.